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Access your policies and more with Shelter Insurance® Mobile. You'll get instant access to your My Shelter account, including your auto and boat ID cards, right on your mobile device.Shelter Insurance® Mobile offers the following features:View your policy detailsAccess ID CardsFile a claimContact your agent by phone or e-mailContact our customer service representatives at any timeFind agents near youPay your billsIf you have questions about or issues with Shelter Insurance® Mobile, please call 1-800-SHELTER (1-800-743-5837). CapeAtty, Nice app but features missingThe Shelter Insurance app is handy, but it seems that a few key features aren’t included. First, TouchID would be really nice because I tend to forget my Shelter password. Second, it would be nice if ID cards could be exported to the Apple Wallet so that they are easily accessible. Finally, there should be a main tab that shows your actual agent and his/her contact information.
Why would I want to search for an agent if I am obviously already a customer by virtue of being signed in? Fix these features and it’s a five star app. Heymarcel, Needs A Major OverhaulThe screen is not yet optimized for iPhone X? It’s been a year, come on. No Face ID/Touch ID? No Wallet access?
No way to update your personal or profile info? The app interface feels old and cumbersome. It feels like an app developed for iOS 5 or 6. We’ll be on 12 in a couple weeks. And don’t even get me started on the ridiculous password requirements.
Get with the times. Your customers won’t always be baby boomers.
If you plan to keep your lights on, it’s time to remodel, people.
Leading global market research company J.D. Power has announced that Shelter Insurance® ranked 'Highest in Customer Satisfaction among Auto Insurers in the Central Region' on their U.S. Auto Insurance Study. Shelter received this honor in 2016 and 2018 as well. This study asked customers to provide feedback about their overall satisfaction with their auto insurance company in the following study factors: Interaction, Policy Offerings, Price, Billing Process and Policy Information, and Claims.' Our customers have made this award possible.'
Said Rick Means, CEO and Chair of the Board of Directors of the Shelter Insurance Companies. 'We continue to set high expectations for ourselves, so receiving this award three of the last four years is very exciting.
This would not be possible without the hard work of our agents and employees and we thank them for their efforts. We are also grateful to our customers for their continued trust.' The study is based on evaluations from 3,447 customers of 14 Central Region auto insurers. The study was fielded in February 2019 – April 2019. More about the study can be found in the J.D. Power press release (and you can view the study results here:https://www.jdpower.com/business/ratings/study/U.S.-Auto-Insurance-Study/10116ENG/Central/3511.
In 2018, Shelter Insurance® was named in Business Insurance’s annual list of the Best Places to Work in Insurance program for the second year in a row. This program recognizes employers in the insurance industry for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work and help their companies grow. Shelter was previously named in the publication's 2017 Best Places to Work in Insurance feature.' It was an honor to be recognized for this award last year, but it is extremely satisfying to be recognized again this year. It's a testament to the hard work and dedication of our employees to make Shelter an employer of choice,' said Vice President of Shelter Benefits Management, Inc. 'We will continue to challenge ourselves to strive to be the best company that we can for our employees and our customers.' Companies named to the list completed a two-part assessment—an Employer Benefits & Policies questionnaire and a separate, anonymous Employee Engagement & Satisfaction Survey.
The data from the surveys is analyzed to determine which companies will make the list. The 2018 report featured 75 companies of various sizes, from 25 employees to more than 4,000.To see the list, visit and scroll down to the Large Employer category. The Shelter Insurance® group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening our doors in 1946, we have become one of the most successful and financially-sound regional insurance groups in the country.
We provide a variety of insurance options for our – customers including auto, home, life and business insurance options.- Regional company operating in 14 states- More than 3,000 agents and employees- Consistently rated 'A' for Excellent by AM BestShelter Insurance® is an Equal Opportunity Employer. –.